Frequently Asked Questions
Everything you need to know about your GATE Enterprise gear.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take 7-14 business days depending on your location.
How do I return a product if it doesn't fit?
We offer a 30-day return policy for all unworn and unused sports gear. Simply visit our returns portal to print a prepaid shipping label and send the item back in its original packaging.
Are your products covered by a warranty?
Yes, all GATE Enterprise equipment comes with a 1-year limited warranty against manufacturing defects. This does not cover standard wear and tear from regular athletic use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my shipment?
Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website where you can monitor your package's progress in real-time.
Do you offer team or bulk discounts?
Absolutely. GATE Enterprise provides special pricing for schools, clubs, and professional organizations. Please contact our sales department via the 'Bulk Orders' page for a custom quote.